The Vall Hebron Institute of Research (VHIR) is
offering a position for a Receptionist within the Clinical Trials
Management Unit. The role will be based at the Mediterrània
Building, providing front-desk and operational support to the
Clinical Research Office located within the same facility.
Education and qualifications: Required: Higher Vocational Training
(CFGM) or equivalent qualification. Fluency in Catalan and Spanish
Desired: Fluency in English (professional proficiency) Experience
and knowledge: Required: Minimum of 2 years’ proven experience in
customer service and front-desk/reception roles, preferably in
healthcare, research, academic, or corporate environments with high
daily foot traffic. Demonstrated experience interacting
professionally with internal staff, external visitors, and service
providers. Basic knowledge of office software (Microsoft Office or
equivalent), including email management, calendars, spreadsheets,
and data entry. Ability to manage multiple tasks simultaneously
with accuracy and attention to detail. Strong sense of
responsibility, discretion,



and commitment to confidentiality. Good
organizational skills and the ability to work autonomously within
established procedures. Desired: Previous experience as a
receptionist in a research institute, hospital, or similar
institution. Knowledge of internal logistics processes, including
mail handling, courier coordination, and shipment tracking.
Experience managing workspace reservations and supporting external
professionals such as monitors, auditors, and Clinical Research
Associates (CRAs). Familiarity with quality management systems and
regulated environments (e.g., clinical research settings).
Competencies in teamwork, clear and professional communication,
proactivity, adaptability, problem-solving, and strong
customer-service orientation. Ability to handle incidents calmly
and efficiently, maintaining a service-focused and
solution-oriented attitude. Main responsibilities and duties:
Pr

📌 Recepcionist (Cataluña)
🏢 VHIR
📍 Cataluña