WHO ARE WE? Sateliot is a Barcelona-based Startup in the New Space sector, becoming the first satellite telecommunications operator that will provide general and continuous connectivity to all the elements that will make up the massive Internet of Things (IoT) universe under the 5G protocol . In order to do so, Sateliot is launching a constellation of last generation nanosatellites , located at low altitude that act as mobile towers. Sateliot is the perfect complement for large telecommunications companies by providing them with the necessary infrastructure where terrestrial technologies do not arrive. YOUR MISSION You will be part of NOC’s day-to-day operation and owner of its operational practices. As a principal user of NOC systems and workflows, you will run and maintain monitoring platforms, manage and update runbooks, define and tune alarms, and execute incident-response procedures. Your role is to make sure alerts are actionable, follow operational best practices, and keep the service observable, available and reliable.
You will also be a primary operational contact between Satellite Operations, IT Platform and customer teams. The IT Platform team will partner with you to build the monitoring dashboards, alerting logic, automation scripts and incident-management workflows you specify, while you lead continuous improvement of NOC workflows and tooling. YOUR MAIN FUNCTIONS Alarm Engineering & Requirements: Analyze the network architecture to identify monitorable elements; define alarm generation, thresholds, correlation and suppression rules; write functional requirements and test cases; and work with IT/Platform to implement and validate alarms and workflows. End-to-end monitoring: Watch service health from satellite payload and ground stations, through backbone and cloud 5G Core, to MNO interconnects. Incident management: Triage, escalate and coordinate cross-team restorations; produce incident reports and support root cause analysis. Service lifecycle & chang