Position: Customer Service Representative Full time
position 38,5h/week (Monday to Sunday) Temporary Contract Location:
Barcelona, on-site. About the role: As a Customer Support Advisor,
you will identify and understand the needs of international
travellers and accommodation partners. You will mediate between
both sides by listening, responding, and ensuring a consistently
high level of customer service across email and phone interactions.
DUTIES AND RESPONSIBILITIES: As a customer support advisor for a
prestigious travel company, you will be in charge of understanding
and identifying customer needs. You will be listening, responding
and mediating between our international travellers and
accommodation suppliers of all over the world, always ensuring a
high level of customer service. Clarifying inquiries about service,
payment, and technical requirements, providing accurate information
and following set processes, via email and phone. REQUIREMENTS:
Native / fluent in Danish with good command in English Excellent
communication and interpersonal skills both written and spoken User




friendly PC skills: Office 365, CRM Database, and other internal
platforms A problem-solving and solution-driven mentality A
positive, motivated mindset will help you deal with some tricky
customer problems Goal-oriented work approach An open mind to
changing priorities and business processes Affinity with
Accommodation Platforms Experience within customer service or
contact centre environments will be valued Availability to work
from the office and from home (within 100km of the office).
BENEFITS: Feel Good - program which includes Spanish lessons,
quizzes with prices, free group activities such as running, beach
volleyball, roller skating and much more Free private health
insurance if interested when getting a permanent contract Adaptable
remuneration in nursery school transport if interested after the
probation period Free coffee every day and free fruit once a week
Be part of an exciting i

📌 Danish speaking Customer Service Representative forBarcelona office (Barcelona)
🏢 The lemon Consulting
📍 Barcelona