• Enters Purchase Orders in internal systems and
prepare invoices. • Acknowledges and accepts Purchase Orders in
Customer Portals. • Prepares and sends basic communications with
Internal and External Customers, mainly through email
correspondence. • Respond promptly to customer communication using
tact and professionalism. • Administrative management and follow-up
of customer orders (both national and international), including
change order management, revisions, and incident tracking; all in
accordance with the procedures of the BU and the applicable
commercial policies. • Prepares and sends shipping
documents/paperwork and communicates status to both Internal teams
and External Customers. • Support for the preparation of offers and
management of invoices and delivery notes. • Updates and maintains
internal departmental and company procedures. Makes recommendations
on how to improve internal processes and procedures. • Documents
internal meeting minutes and notes. • Support to Technicians in the
administrative and prevention procedures of the Aftersales
department.



• Maintains a consistent and organized folder structure
with records of all applicable documentation. Archives old purchase
orders, invoices, and delivery notes in customer folders. • Enters
Invoices in Customer Portal for timely payment • Management of PPE
used by technicians in the After-Sales Department. • Maintains
Databases and Excel Dashboards that are critical for reporting
results to management • Creates Work Orders and Sales Orders in SAP
for Repairs and other departments. • Creates documents and
paperwork for customer property being repaired onsite • Enters
training documentation for internal and external training for
employees • Enters calibration records from internal and external
calibration events • Ensures tasks are performed according to
organizational requirements for quality management and
environmental, health and safety standards, policies and
procedures. • Completes special projects an

📌 Back Office Administrator-Solar (Zamudio)
🏢 INGETEAM
📍 Zamudio