We are recruiting a German-speaking Account Executive
for Customer Success to join a dynamic team at the World Trade
Center in Barcelona, operating within the fast-moving property and
hospitality sector. This is a relationship-driven role for someone
who combines a commercial mindset with genuine passion for client
success, account growth and continuous improvement. About the Role
You will be responsible for managing and developing a portfolio of
host accounts, ensuring long-term satisfaction, optimising
performance and driving retention. You will act as a trusted
partner to your clients, proactively identifying opportunities to
enhance their experience and results while collaborating closely
with internal teams to deliver outstanding outcomes. Your
day-to-day will include: Providing ongoing support and relationship
management for newly onboarded and existing hosts, building trust
and fostering long-term partnerships Proactively addressing host
questions, concerns and needs to improve satisfaction and account
sustainability Collaborating with hosts to maximise listing quality




through tailored account optimisation Managing a pipeline of
high-value accounts using Salesforce and other CRM tools, ensuring
consistent progress towards growth goals Consistently meeting or
exceeding individual outreach goals and engagement KPIs Championing
the Voice of the Customer to identify opportunities for account
growth and product or process improvements Collaborating with
territory sales teams, programme managers and internal stakeholders
to refine best practices and achieve shared goals Staying current
on industry trends and leveraging new tools to maximise client
success Engaging actively in ongoing training, personal development
and knowledge sharing What We Are Looking For C2 level of German
and proficient English — both mandatory 1 to 2 years of proven
experience in Customer Success, Account Management or a related
client-facing role BA/BS degree and/or equivalent practical
exp

📌 Account Executive – Customer Success (Barcelona)
🏢 NorthBridge Talents
📍 Barcelona