- Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers
- Focused on driving revenue transformation from Gong’s AI Operating System
- You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle
- You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results
- Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion)
- This particular role will join our new Industry Expansion (IX) team, focused primarily on customers in the Financial services and Healthcare industries
- You will be joining a “startup within a startup,” helping to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn,



and increase NDR (Net Dollar Retention) for this critical new segment
- Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
- Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
- Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
- Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
- Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
- Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Benefits
- Mental health support reso

📌 IX Mid Market Revenue Architect (Salt)
🏢 Gong
📍 Salt