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In this role you will define and govern Allianz’s global capacity planning strategy to ensure the workforce meets operational, financial, and customer commitments. You will act as the global functional owner for Capacity Planning, shaping methodologies, governance, and investment principles for scalability across Business Units. You’ll translate demand and priorities into workforce plans, staffing strategies, and resource allocation decisions, partnering with Operations, Finance, HR and leadership. Aimed at enabling sustainable performance, you’ll drive scenario planning, predictive modelling, and end-to-end WFM alignment in a fast-moving, multi-country environment.

Compensaciones / Beneficios
• Define and evolve the global Capacity Planning strategy, governance framework, and operating model across all Business Units and Lines of Business
• Translate objectives,



forecasts and targets into workforce requirements and strategic staffing plans
• Lead long-term workforce investment planning and scenario-based decision making
• Develop and maintain integral planning assumptions, models, and sizing methodologies
• Represent Capacity Planning in executive governance forums and align with OPS-Finance on staffing within budget
• Partner with Forecasting, Scheduling, Operations, and Finance for an end-to-end WFM approach
• Serve as global SPOC for the RSA Line of Business to ensure alignment across planning and operations
• Establish governance forums and rhythms to review requirements and readiness
• Provide executive recommendations on allocation, hiring, productivity, and optimization opportunities
• Support annual planning, budgeting, and capacity assessments with scenario analysis
• Influence senior leadership on growth, transformation, and opportunities with data-driven insights

📌 WFM Global Capacity Planning Lead (Madrid)
🏢 Allianz
📍 Madrid