Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Group, Conference and Events intern, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Learn how to convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
Develop your upselling and conversion skills: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
Support event scheduling: Manage the events calendar to support optimal yield and space utilization
Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
Lead impactful site visits:



Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
Advanced level of English (B2-C1)
Proficiency in Microsoft Office tools: Excel, Word, and PowerPoint
Strong communication, organizational, and planning skills
Positive attitude and proactive mindset
Commitment to delivering the highest level of customer service
Strong organizational abilities
Ability to work independently and as part of a team
Professional appearance and presentation
Professional and appropriate conduct
A passion for

📌 Group, Conference and Events intern (Madrid)
🏢 Hilton
📍 Madrid