Why choose TD SYNNEXAs a Fortune 500 integral company operating in over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees. As the world’s largest IT distributor, our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.To lead and develop a team of Renewal Sales Specialists focused on customer retention, renewal readiness, customer engagement, and lifecycle management activities. The role is responsible for driving team performance, supporting partners throughout the customer lifecycle, and ensuring successful renewal outcomes while identifying opportunities for customer growth and expansion.Responsibilities:Lead, coach, and develop a team of Renewal Sales Specialists to achieve retention and renewal targets.Set clear objectives, KPIs, and development plans, supported by regular coaching and performance reviews.Create a positive and high-performing team culture through training, recognition,



and continuous development.Ensure timely and proactive management of upcoming renewal opportunities.Support the team in identifying risks, retention opportunities, and customer growth potential.Collaborate with Sales, Business Development, Vendor, and Partner teams to maximize customer lifetime value.Monitor renewal pipelines and provide accurate forecasting and performance reporting.Promote the adoption of Customer Lifecycle Services and lifecycle best practices.Knowledge Skills and ExperienceExperience leading customer success, renewals, account management, or retention teams.Proven ability to drive team performance and deliver measurable business results.Strong communication, coaching, and stakeholder management skills.Experience managing pipelines, forecasting, and performance metrics.IT industry experience, ideally within cloud, software, subscriptions, or technology solutions.2-3 years of experience in a Team Leader, Supervisor, or Management role preferre

📌 Sales & Customers Manager (Barcelona)
🏢 TD Synnex
📍 Barcelona