Mobile Solutions Support Engineer Madrid, Spain | Hybrid
Global Mobile & Telecom Solutions
Keep critical mobile solutions running. Solve complex problems. Build better platforms.
Are you passionate about technology, engineering and solving complex technical problems ?
At Valid , we are looking for a Mobile Solutions Support Engineer to join our Operations & Support team within Mobile Solutions , based in Madrid.
You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions , collaborating closely with Development, Product, Release and Global Support teams.
This role combines:
Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations
Importantly, this is not simply a ticket-based support role . You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms.
What will you do?
Provide L2/L3 technical support and troubleshooting across products and production services.




Investigate incidents, analyze logs and perform root-cause analysis .
Monitor production environments and identify performance, availability and reliability issues.
Develop and maintain operational tools using technologies such as Python, Java, Perl and Shell scripting .
Support software deployments across staging and production environments .
Troubleshoot connectivity and application issues using TCP/IP and protocol-tracing tools .
Work with Linux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services .
Support environments involving AWS, high availability, load balancing and clustering .
Collaborate with integral teams and customers during technical incidents and ensure appropriate communication and follow-up.
Participate in on-call activities , provide on-site support and travel internationally when required.
Take ownership of assigned products, platforms or technical components.
What are we looki

📌 Mobile Solutions Support Engineer (Castro)
🏢 Valid
📍 Castro