Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria)

Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems
Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.
Information Architecture & Governance: Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.
UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility,



ease of use, and visitor retention.
Performance Optimization: Execute and track SEO , Conversion Rate Optimization (CRO) , and A/B testing initiatives to enhance portal efficiency.
Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.
Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.
Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.
Support the digital ecosystem by aligning web efforts with Marketing Automation , Salesforce Marketing Cloud (SFMC) , and CRM workflows.

Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors
Frontend Expertise: High technical

📌 Website ( WordPress ) Developer (Valencia)
🏢 Omega CRM, A Merkle
📍 Valencia