Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think General, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: * Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. * Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. * Foster and embed AB Living Group’s core values in the organization:



Excellence, Evolution, Honesty, Caring, and Happiness. * Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. * Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. * Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. * Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. * Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. * Ensure compliance with all legal, safety, health, environmental, and operational standards. * Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: * Bachelor’s degree in Hospitality Manag

📌 General Manager (Comunidad de Madrid)
🏢 Sha
📍 Comunidad de Madrid