This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Spain.

This is a customer-focused opportunity for an experienced Account Manager to build and grow strategic relationships across the hospitality technology sector.
You’ll manage a portfolio of customers, helping them achieve their business objectives while driving engagement, retention, and account growth.
The role combines consultative relationship management with data analysis, strategic guidance, customer advocacy, and commercial opportunity identification.
You’ll serve as a trusted partner, helping customers optimise their use of technology and translate their goals into measurable success outcomes.
Working with international customers, you’ll collaborate closely with Sales, Support, Product, Marketing, and Design teams to deliver an excellent customer experience.
The environment is remote-first, fast-paced, and growth-oriented, offering significant autonomy and opportunities to influence customer strategy.




Experience across the European hospitality market, particularly in customer-facing hospitality or hospitality technology roles, will position you strongly for success.

Accountabilities
- Own and proactively manage a portfolio of strategic customer accounts, building trusted, long-term business relationships.
- Define customer success outcomes collaboratively and develop strategies to help customers achieve their operational and commercial objectives.
- Act as the primary point of contact for assigned customers, coordinating questions, requests, and escalations across relevant internal teams.
- Drive customer retention and net dollar retention by identifying expansion opportunities and implementing proactive churn-reduction strategies.
- Use a consultative approach to increase product adoption, engagement, customer loyalty, and package growth.
- Analyse customer data and usage patterns to identify opport

📌 Account Manager (España)
🏢 Jobgether
📍 España