Expression of Interest
- Lead and grow a flagship account spanning six campuses across regional Victoria.
- Build trusted relationships with stakeholders while driving service excellence, innovation and commercial outcomes.
- Enjoy autonomy while remaining connected to a supportive national leadership team
Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels. We partner with some of Australia's leading schools and universities, delivering exceptional hospitality experiences that support student wellbeing and success.
This is not your typical account management role. You'll be the face of Chartwells to our clients, travelling extensively throughout regional Victoria, building strong relationships, driving operational excellence, managing stakeholder expectations, and ensuring we consistently deliver exceptional outcomes for our education partners.
The Position
- Manage and strengthen relationships across six regional education campuses
- Act as the primary escalation point for client stakeholders and site leadership teams
- Conduct regular site visits to ensure service, compliance and operational standards are met
- Lead quarterly business reviews and strategic planning discussions
- Identify opportunities to improve service delivery, client satisfaction and commercial performance
- Partner closely with operational leaders to deliver consistent outcomes across multiple locations
- Coordinate mobilisation activities, projects and service improvements as required
- Monitor contractual obligations, reporting and performance metrics
- Drive a culture of collaboration, accountability and customer excellence
The Person
- Proven experience in key account management, client relationship management or multi-site operations
- Exceptional organisational skills with the ability to manage competing priorities across