E2E O2C Process & Transformation Lead

PURPOSE

The E2E O2C is a Global role responsible for defining, developing and driving the integral transformation strategy for the E2E Order-to-Cash process. The role ensures the O2C ecosystem is harmonized, streamlined,innovative, customer-centric and future-ready. The role acts as a strategic transformation leader, identifying opportunities to enhance business value by combining process excellence, technology disruption, AI-enabled transformation, data-drivendecision-making and strong enterprise collaboration. Drives enterprise-wide collaboration to deliver impactful business outcomes, improve stakeholder experience, simplify operations to improve Sales, Margin & Cashflow.

YPUR TASKS & RESPONSABILITIES
- Develop, maintain, and execute the global O2C strategy in partnership with O2C leaders, ensuring alignment with Bayer priorities and business objectives.
- Drive the continuous improvement of the end-to-end O2C process by identifying inefficiencies, control gaps, customer pain points, and value opportunities,



transforming insights into scalable process, digital, and AI-enabled solutions.
- Steer the identification, prioritization, and implementation of automation, analytics, AI, and digital capabilities to enhance O2C performance, customer experience, and business outcomes.
- Build strong partnerships across divisions, O2C operations, GPOs, Intelligent Automation, IT, and other key stakeholders to align priorities, enable scalable solutions, and deliver improvements in Sales, Margin, Cash Flow, and stakeholder experience.
- Monitor industry-leading practices and emerging developments in AI, automation, customer experience, and process excellence, benchmark Bayer's O2C capabilities, and translate insights into strategic initiatives that strengthen process maturity, innovation, and business performance.
- Collaborate with Workstream Leads, Capability Community Leads, regional and country O2C and Finance leaders, and process exp

📌 EC Process (Barcelona)
🏢 Bayer
📍 Barcelona