The next step in your career starts here…
- Permanent Full-Time | Brooklyn
- Monday to Friday - 9am-5pm
- Competitive base salary & career progression pathways

As the first point of contact for customers at our Brooklyn Portables branch, your number one goal is to ensure our customers receive the best possible service with their equipment solutions, while contributing to a reliable and high-performing team.

This role offers variety and on the job learning supported by a collaborative and experienced team. It’s an idóneo opportunity for someone who enjoys engaging with customers, delivering solutions and thrives in a supportive, team-oriented environment.

What you’ll be doing

You’ll enjoy variety in your role including:
- Supporting customers in person, over the phone and via email
- Preparing hire schedules, quotes, and invoicing
- Allocating equipment and liaising with the workshop
- Coordinating deliveries, transfers, pick-ups, repairs and breakdowns
- Occasionally assisting in the yard with loading equipment
- Liaising with suppliers to support customer needs





What you will bring:
- A team player who is committed to delivering exceptional customer service
- Initiative and a willingness to learn (with plenty of on-the-job training)
- An interest in developing your career and progressing within Coates
- Experience in a customer-facing high-volume environments
- Basic computer skills (MS Word, Excel, Outlook)
- Ability to learn and understand technical information
- Ability to adapt to changing priorities proactively and professionally

An interest in construction, mining, or engineering is a bonus—we’ll provide all the training you need to succeed in equipment hire.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:
- Development and career progression pathways
- Access to our employee discounts, benefits and wellbeing program including Fitness Passport
- Competitive salary
- Purchased additional leave program
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📌 Coates Career Opportunities Customer Service Coordinator (Vic)
🏢 Coates
📍 Vic