Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
We are currently looking for an English Speaking Customer Service & Sales Support Specialist (UK & Ireland) to join us at our facility in Asturias, Spain.
We are looking for a highly autonomous, solution-oriented, and process-driven professional to join our UK Customer Service team. The idóneo candidate thrives in a fast-paced environment, seamlessly juggling multiple tasks—from active phone calls to SAP and Salesforce (SFDC) data management—while maintaining strict adherence to company procedures and team KPIs. Following a 1-month training period,
you must be fully prepared to work independently, exercise strong common sense, collaborate effectively within the team, and drive resolution for our key external and internal stakeholders.
* Key responsibilities:
1. Customer Interface & Account Management
Serve as the primary contact for key UK customers, distributors, and internal stakeholders.
Maintain proactive communication, promptly informing customers of any order delays due to supply, production, or logistics issues.
Build strong customer relationships, gaining a deep understanding of their business, organization, and key contacts.
Collaborate with internal teams to ensure customer requirements are understood and commitments are delivered on time.
2. End-to-End Order Processing & Quality Control
Manage the complete order process from inquiry through delivery.
Process and verify customer orders, including complex and specialized requests, ensuring
📌 English Speaking Customer Service and Sales Support (España)
🏢 Axalta
📍 España