At Akkodis, we combine digital and engineering solutions to create a smarter future for everyone. With a presence in over 30 countries across Europe, Asia, and the Americas, we are committed to innovation, leveraging our team’s expertise and technology to transform industries and deliver cutting-edge solutions to the world’s most complex challenges.

We are currently expanding our team and looking for an L3 Support Engineer (Java/Spring Boot) to join a challenging international project with strong professional development opportunities. As an L3 Support Engineer, you will play a key role in ensuring the availability, stability, and performance of critical business applications, with a strong focus on Kafka-based event-driven architectures, PL/SQL troubleshooting, and complex production support activities.

You are the idóneo candidate if you have…

✅ At least 3 years of experience in L3 Application Support, Site Reliability Engineering, or Software Engineering within high-availability environments.
✅ Strong experience troubleshooting backend applications using Java and Spring Boot.




✅ Strong hands-on experience with Kafka, including event handling, topic analysis, message tracing, and troubleshooting distributed event-driven systems.
✅ Advanced PL/SQL and SQL knowledge, with proven experience analyzing complex queries, troubleshooting data issues, optimizing performance, and working with relational databases.
✅ Solid knowledge of distributed architectures, including REST APIs, Microservices, and Kafka-based solutions.
✅ Hands-on experience with Kubernetes and Linux environments.
✅ Experience participating in on-call support rotations for business-critical applications.
✅ Fluent English to work in an international environment.

What will your day-to-day look like?

? Act as the L3 escalation point for critical production incidents, driving resolution through log analysis, telemetry, code debugging, and Kafka event tracing.
? Perform root cause analysis (RCA) for comple

📌 Support Engineer (Madrid)
🏢 Akkodis
📍 Madrid