Experteer Overview

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As International Customer Technology Lead, you shape the strategy for customer-facing tech to differentiate our global partnerships. You bridge Commercial, IT, and strategic customers to translate needs into scalable digital solutions. You’ll drive API-enabled connectivity, automation, and enterprise platforms across international markets. The role focuses on governance, standardization, and cross-functional leadership to deliver value for hospitals, health systems, and procurement networks. This is a high-impact, boundary-spanning role in a culture that values innovation and collaboration.

Compensaciones / Incentivos
• Define and own the International Customer Technology strategy and roadmap
• Identify and prioritize scalable use cases across Order-to-Cash, logistics, inventory visibility, master data, procurement connectivity, and related workflows
• Lead customer connectivity through APIs,



automation, digital integration, and scalable business platforms
• Enable stronger business integration with hospitals, hospital groups, health systems, procurement organizations, GPOs, and other strategic customers
• Establish governance, prioritization, and decision-making for customer technology initiatives across international markets
• Drive standardization and avoid fragmented local solutions through reusable platforms, templates, and integration approaches
• Serve as a sparring partner for enabling technology teams, helping shape early-stage technology adoption with key hospitals
• Help shape the internal organization's vision around customer connectivity by bringing customer needs, business value, and partnership opportunities into upstream technology discussions
• International Customer Technology roadmap
• Governance framework for customer connectivity initiatives
• API and bus

📌 Customer Technology Lead (Madrid)
🏢 Johnson u0026 Johnson
📍 Madrid