About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading brands across Europe. We specialize in bespoke recruitment solutions, consistently delivering excellence for those seeking prestigious jobs in Bulgaria and beyond.
Job Overview
We are currently seeking a motivated professional for a French Speaking Fitbit Customer Support Specialist position in Bulgaria, dedicated to helping users achieve their personal health and fitness milestones. Join an industry-leading team in the heart of the Fitness & Wellness sector, where you will provide expert guidance on innovative wearable technology.
Key Responsibilities
Provide high-quality technical support to French-speaking users regarding their Fitbit devices and applications.
Assist customers in navigating their health metrics, including heart rate tracking, sleep analysis, and activity logs.
Troubleshoot sync issues and hardware connectivity problems to ensure a seamless fitness journey for our clients.




Educate users on how to maximize the features of their wellness hardware to reach their personal health goals.
Maintain accurate records of customer interactions while adhering to the highest quality standards of the Fitness & Wellness industry.
Collaborate with international teams to share feedback and improve the overall consumer experience.
Promote a culture of health and wellness through professional, empathetic communication.
Native or fluent French (spoken and written).
Valid EU passport (mandatory).
A genuine passion for the Fitness & Wellness industry and wearable technology.
Strong problem-solving skills and a customer-centric mindset.
Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.
Excellent communication skills, both verbal and written, in English and French.
What We Offer
Competitive Monthly Salary.
Fully Paid Training on the latest health technology.
Comprehensive Health Insurance.
Fully

📌 French Speaking Fitbit Customer Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España