About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing high-caliber professionals for roles that define excellence, ensuring our candidates land the most prestigious Italian-speaking jobs in Europe.
Job Overview
We are currently searching for talented individuals to join our team as Italian Speaking Customer Experts for an Electronics Leader position in Greece. This role represents an exceptional opportunity to advance your career within the fast-paced telecommunications industry while enjoying the Mediterranean lifestyle. If you are passionate about technology and customer excellence, this is the perfect career move for you.
Key Responsibilities
Provide high-level support for a integral electronics and telecommunications client via phone, email, and chat.
Assist customers with inquiries regarding telecommunications hardware, network settings, and smart device connectivity.
Troubleshoot technical issues with electronics,



ensuring a premium resolution experience for every user.
Maintain detailed documentation of customer interactions within our telecommunications management systems.
Drive brand loyalty by offering proactive advice and solutions tailored to the user's technological needs.
Stay updated on the latest telecommunications trends and product updates to provide accurate, expert-level information.
Collaborate with international teams to optimize service delivery processes and internal quality benchmarks.
Native or fluent Italian (spoken and written).
Valid EU passport (mandatory).
Strong interest in the telecommunications and electronics sector.
Excellent communication skills with a focus on empathy and professionalism.
Ability to navigate multiple software platforms efficiently.
Commitment to delivering exceptional service in a professional, remote work setting.
What We Offer
Competitive Monthly Salary.
2 Extra S

📌 Italian Speaking Customer Experts for an Electronics Leader (España)
🏢 Mercier Consultancy Group
📍 España