Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for an Assistant Manager to join our team and help us create an exceptional experience for our students, residents, and guests. KEY TASKS * Ensuring a warm, welcoming environment to students, parent and visitors to the sites * General support to the Manager and job cover in his/her absence. * Liaise with the General Manager in responding to tenant queries and maintenance issues throughout the academic year. * Working with the General Manager to ensure the sites are safe environments in which to live and work. * Working to a set budget. * Assisting with the marketing, lettings and promotion of the accommodation * Undertaking regular inspections of flats * Undertaking routine daily/weekly safety inspections and updating the web based safety * Management system * Establishing and developing working relationships with suppliers and contractors * Supporting the site team * Being part of the out of hours rota for emergencies * Supporting the management of the site in compliance with ANUK National Code of standards * Working with University accommodation team delivering a quality service * Supporting the Accommodation Manager in liaising with University staff including attending regular meetings with relevant bodies * General support to the team in reception when required. * You may be required to undertake other duties from time to time as the company may require KNOWLEDGE AND SKILLS * Experience with students or within the University Sector preferred but not essential * Experience of working within the Hospitality sector preferred * Experience of working to budgets and targets * Experience in producing weekly and monthly KPI reports * Excellent communication skills displaying sensitivities to and understanding residents needs * Excellent leadership and management skills * Self-motivated and results driven * Strong Local knowledge * Experience managing an Operat

📌 Assistant Manager Aravaca (Madrid)
🏢 Livensa Living
📍 Madrid