Everything you are looking for and more ?

Join our Customer Care team at InPost Iberia as a Junior Data Analyst and become the bridge between raw data and business impact. Your mission: unlock the power of our data through automations that free up time for the team, dashboards that drive decisions, and a genuine curiosity to understand not just the "what" but the "why" behind every request.

What responsibilities and objectives will you have?

Design, build and maintain automations that reduce manual work for the Customer Care team and its agents, continuously improving them to maximize efficiency.
Automate the processing of recurring, business-critical files such as claims files, preparing them ready for review and minimizing human error.
Handle ad-hoc data requests: pulling lists, cross-referencing sources, running validations and delivering insights that support day-to-day decision-making.
Design, develop and maintain internal dashboards in Power BI that track KPIs and make data accessible across the team.
Contribute to Customer Care data tables and models,



ensuring alignment with the standards set by the international data team.
Represent Customer Care Iberia in cross-functional company projects, bringing the data and operational perspective of the area to broader business initiatives.

Well, what will the requirements be?

Mandatory

Solid SQL and Python (PySpark) — you can write and debug queries and scripts independently.
Proficiency in the Microsoft environment, particularly Excel, SharePoint and Power Automate.
Experience building dashboards and reports in Power BI.
Autonomy and problem-solving mindset: the ability to take a loosely defined brief, find a way forward and propose solutions without constant guidance.
Genuine interest in the business context, not just the data — you ask why something is being requested and what it will be used for before diving into execution.
Working level of English for day-to-day collaboration within an international team.

📌 Junior Data Analyst (Barcelona)
🏢 Inpost España
📍 Barcelona