Position:
Are you passionate about the luxury sector?

Join the world of luxury fragrance with LOEWE Perfumes, a renowned brand synonymous with elegance and creativity.

We are thrilled to announce an exclusive internship opportunity for a Customer Experience Internship to gain hands-on experience and contribute to our prestigious brand. If you are passionate about perfumes and want to work in a dynamic and vibrant environment, this is the perfect opportunity to kick-start your career in the luxury industry.

This position will be based in Madrid, Spain.

Reporting to the Integral E-Business & CRM Manager, as a Customer Experience Intern you will have the opportunity to:
- Customer Care platform management
- Customer Service requests management




- Transversal collaboration with different stakeholders to solve orders enquiries.
- Assistance with administrative and ecommerce operations tasks: stocks, orders, materials, etc.
- Continuous analysis of customer behavior, taking relevant insights and proposals to launch to improve Customer Experience for the brand.
- Take part of the definition of Customer Care at global level for an omnichannel environment.

Profile:
PROFILE
- Studies: Degree in Marketing, or similar
- Languages: High level of English, Japanese IS A PLUS
- Possibility of signing an agreement with the university or school of studies.

📌 Customer Experience Intern (Madrid)
🏢 Perfumes Loewe
📍 Madrid