Relationship Support Manager (Madrid)

Relationship Support Manager (Madrid)

07 sep
|
Barclays
|
Madrid

07 sep

Barclays

Madrid

Join us as a Barclays Relationship Support Manager within the International Corporate Banking team, you will play an important part in the development and maintenance of relationships across our financial institutions client base. You will support the Relationship Director with daily processes and procedures, develop client relationships and enhance client experience.

Key Responsibilities
- Dealing with all aspects of onboarding, Know Your Customer (KYC) and Customer Due Diligence process and annual credit review and ensuring compliance with mandatory Risk policies and procedures
- Managing Customer relationships, business development, product knowledge, and researching solutions to meet customers’ needs using market and industry information
- Acting as a principal point of contact and assisting with day-to-day portfolio management.
- Managing assigned clients and engaging with product specialists to identify new opportunities for the Bank and providing the best possible service to their clients




- Working with internal and external stakeholders to support retaining and growing client relationships and the portfolio and delivering banking products
- Developing relevant sector, client and product knowledge using development tools, learning resources and actively share your skills and knowledge with your colleagues.

To be successful in this role you will need:
- Knowledge of Corporate Banking product suite: Payments, Liquidity, FX, Lending, Trade & Working Capital.
- Experience in Customer Due Diligence procedures, awareness of Financial Crime policy and procedures.
- Knowledge of associated risks, compliance, KYC and management of same, Credit risk analysis skills.
- Understanding client’s complex requirements and positioning products that meet the client’s requirements and are the right products.
- Fluency in Spanish and English is required

Desirable skills include:
- Excellent time-management, self-planning, and organisational skills as well as excellent presenta

📌 Relationship Support Manager (Madrid)
🏢 Barclays
📍 Madrid

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