We make smart devices and push the boundaries of the IoT sector every single day. Shelly is a strong company with a startup mindset — no bureaucracy, just bold ideas, creative problem-solving, and a team that genuinely loves what they do.

We turn every spark of an idea into a real product — from first concept to full production — and bring smart automation to over 3 million households around the world. From heating, lighting, appliances, curtains, and more — if it runs on electricity, chances are we can automate it. We’ve built over 100 smart devices (and counting), and everything happens at our headquarters.

Sounds exciting? Keep reading...

Technical Support & Enablement Lead

Your Role

As Technical Support & Enablement Lead, you will be the main technical reference point for Shelly in Spain.

This is not a call-center role. It is a senior, outward-facing position combining technical support, training, sales enablement, and field intelligence. You will work closely with installers, partners, sales, and HQ teams to ensure Shelly products are correctly understood, deployed,



and trusted on the Spanish market.

You will report directly to the Managing Director of the Spanish Branch.

What makes you a great fit:
- Strong technical background in electrical systems, IoT, smart home, energy, or automation
- Comfortable working directly with electricians and professional installers
- Able to explain complex technical topics clearly and practically
- Confident representing a brand externally as a technical authority
- Proactive mindset: you don’t just solve problems, you prevent them
- Comfortable working in a growing, evolving organisation
- Fluent in Spanish and English

Job responsibilities
- Act as first-line technical support for the Spanish market (pre
- and post-sales)
- Support electricians, installers, and system integrators with:
- Product selection
- Wiring and installation
- Configuration and troubleshooting
- Handle technical tickets and escalations, with a

📌 Technical Support and Enablement Lead (Barcelona)
🏢 Shelly Group
📍 Barcelona