ABOUT THE ROLE

The Junior Account Manager supports client relationships by assisting with daily account activities and ensuring the timely delivery of services. This role contributes to client satisfaction by compiling coverage monitoring analyses, preparing ad-hoc reports, and tracking key performance indicators. Working closely with senior team members, the Junior Account Manager helps analyze data, identify trends, and support reporting on client performance and market insights.

What you’ll do:
- Compiling coverage monitoring analysis and producing ad-hoc reports focusing on different aspects of strategies implemented by the clients and cross-checking KPI results.
- Double check and enrich data accordingly to a specific project for an analysis delivery
- Creating best of coverage book by choosing and cleaning web images
- Designing and presenting the market overview analyses dedicated to the clients’ performance against key competitors, providing valuable insights to boost their brand performances.
- Supporting clients with their day-to-day activities,



including alert settings and updates on their Print, Web, and Social platforms.
- Delivering customer enablement training for best practice use of the DMR tools and platforms.
- Annually updating information for monitored publications in multiple countries.

ABOUT YOU

Who You Are:
- Previous experience in customer-facing roles.
- You have the ability to perform within a fast-paced, multi-priority setting.
- You are a customer-first mentality; the ability to empathize and build customer loyalty.
- You have strong critical thinking, analytical, and complex problem-solving skills.
- You are a highly motivated, “do-er” with a strong sense of collaboration, ownership, urgency, and drive.

Extra Credit:
- You have experience working in the Fashion, Luxury or Beauty industry.
- You have exposure to general customers and an understanding of international markets
- You have experience with delivering on-site training and

📌 Junior Account Manager (Madrid)
🏢 Launchmetrics
📍 Madrid