Date:Feb 18, 2026

Location: Barcelona, ES

Company:AkzoNobel

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let’s paint the future together.

© 2024 Akzo Nobel N.V. All rights reserved.

Zona Franca:
Customer Service Representative

The main objective for the role will be to support and assure the Customer Service Team’s highly professional Interactions with customer associated with their order processing, complaint registration,



general management and information required.

About the role:
- To manage order receipt efficiently, prioritizing timely order processing and good customer interactions and relationships.
- Supports the order-to-cash process with excellence in order processing.
- Registers and processes orders in the ERP system received via, electronic mail, phone or through other contact with the customer or associate.
- Ensures order processing is handled correct and in full and is transferred to the Logistic teams and transport companies (logistics).
- Raises issues in delivery and/or invoices process with Cluster Customer Service Manager.
- Acts as first level contact with for customers for order receipt, quotations, answers to questions and in attempting to resolve complaints.
- Where appropriate contact agents and make necessary arrangements for delivery to an agent, vessels or direct to customers.
- Obtains adequate customer and product kn

📌 Customer Service Representative (Barcelona)
🏢 Akzonobel
📍 Barcelona