About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing and BPO firm, dedicated to connecting top-tier talent with industry-leading integral brands. We take pride in facilitating professional growth through high-impact career opportunities, helping candidates secure the most sought-after French-speaking jobs across Europe.
Job Overview
We are currently seeking a motivated professional for a French Speaking Partner Technical Solutions Consultant position in Bulgaria within the thriving consumer electronics sector. In this pivotal role, you will bridge the gap between advanced consumer technology and our business partners, ensuring seamless technical integration and high-level support in a fast-paced environment.
Key Responsibilities
Act as the primary technical point of contact for French-speaking partners within the consumer electronics ecosystem.
Provide expert-level troubleshooting and technical guidance for complex smart devices and hardware peripherals.
Collaborate with engineering teams to resolve escalated technical issues,



ensuring premium service delivery.
Maintain detailed documentation of technical interactions to improve partner workflows and product performance.
Analyze consumer electronics usage trends to provide proactive solutions for our corporate partners.
Conduct remote training sessions for partners on new product releases and innovative consumer hardware features.
Ensure all service level agreements are met while maintaining the high standards expected in the consumer electronics industry.
Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Proven interest or experience in the consumer electronics industry or technical support sector.
Excellent communication skills with the ability to explain complex technical concepts to non-technical partners.
Professional proficiency in English to collaborate within our international team in Sofia.
Strong problem-solving mindset and a passion for mod

📌 French Speaking Partner Technical Solutions Consultant (España)
🏢 Mercier Consultancy Group
📍 España