DESCRIPTION:
To continue to drive process excellence within our Last mile Delivery business, we are currently looking for an Station Process Excellence Manager.

As an PEx (Process Excellence) Manager, you will drive process standardization on site. You will be the link between station management and the PEx team. As a member of the PEx team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance. Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.

Key job responsibilities
- As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing.




- You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
- In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
- You will contribute to audit initiatives and support results-driven action planning, the deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders.
- Ensure station management understand benchmark rates and are trained in technical configurations to drive accurate reporting and productivity boosts.
- During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing e

📌 Station Process Excellence Manager (Valladolid)
🏢 Amazon Road Transport Spain, S.L.U.
📍 Valladolid