Configuration Manager (remote) - EU Public Organisations

Profile:Configuration Manager (Service Management, ITIL, Service Configuration Management, CMDB, ServiceNow: may change over the time).

Securiy Clearance: Is required (security screening procedure must be initiated within first 45 days of assignment) - CONFIDENTIEL UE/EU CONFIDENTIAL.

Place of performance:Remote.

Duration of the mission: 50 months.

Award criteria: 40% Price / 60% Quality.

Minimum level of education: Level 4.

Minimum English language skills (CEFR): C1.

Minimum IT relevant professional experience (years):5 years.

Minimum experience at similar position (years): 2 years.

Rate:319,42€/day NWH 558,99€/day EWH.
- NWH: 220days x3 years + 4 year 260days 4.year.

Required certificates

Not required, unless it is indicated as a specific requirement(s) below.

Knowledge and skills

Knowledge:
- Excellent practical knowledge of IT Service Management, in particular Service Configuration Management.




- Practical experience customizing and describing Service Configuration Management practice to be followed by the organization.
- Practical experience implementing and managing CMDB.
- Practical knowledge and experience implementing and managing Service Configuration. Management and CMDB in ITSM solution.
- Well understanding of the management of the IT services across their lifecycle.
- Well understanding of complex information systems and their interoperability.

Skills:
- Excellent communication skills (in written and verbal communication).
- Very strong sense of responsibility.
- Accuracy and attention to details.
- Very good organizational skills.
- Very good reporting skills.
- Supportive and helpful personality with co-operative and service oriented attitude.
- Forward looking with a holistic approach.
- High level of motivation and initiative.

Specific requirements:
- CMDB Data Quality Ownership - proven experience and examples of actions concluded.
- CI lifecycle and Governance Enforcement.
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📌 Configuration Manager (Bilbao)
🏢 The White Team
📍 Bilbao