HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers Join our team and explore career opportunities that are tailor-made for you

We are looking for a Sales Associate for our BOSS Store Madrid Airport T4.
- 36 hours per week. Unlimited contract.
- Previous experience as a sales associate at the airport. (luxury retail is a plus)
- AVSEC Certificate. (highly rated)
- English, High level B2.
- French, Portugues or Arabic is a Plus
- Immediate incorporation.

Shifts:
Friday from 16:00 to 21:00

Saturdays and Sundays:
- Morning: 7:00 to 15:30 (30min break)
- Afternoon: 12:30 to 21:00 (30 min break)
- Half-shift: 10:30 to 19:00 (30min break)
- What you can expect:
In your role as a Sales Associate,



you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Made to me

📌 Sales Associate Madrid Airport36h with Avsec
🏢 Hugo Boss
📍 Madrid