Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a integral financial environment.

Why This Opportunity Stands Out

Prestigious international banking project
Permanent contract after 3 months
Competitive salary + annual bonus
Structured onboarding & paid training
Multicultural working environment
Multichannel customer support role
High quality of life in Valencia

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 16/09

Contract Structure

Initial 3-month temporary contract
Permanent contract based on performance

Salary Package – Valencia

€20,800 gross/year
€1,200 annual performance bonus

Your Responsibilities

You will be responsible for:





Assisting customers via phone, chat, and email
Managing banking inquiries and front desk support issues
Delivering clear and professional solutions
Ensuring high-quality customer experience
Resolving incidents efficiently and accurately
Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 16/09

First 5 weeks:

09:00 – 15:00 initial schedule
Gradual increase up to 35h/week

From Week 6 onwards:

39h/week full-time schedule

Available Shifts (Valencia)

Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

Are native German speakers (mandatory)
Have Spanish level B2 or higher
Are strong communicators
Enjoy helping customers and solving problems
Can work in a fast-paced environment
Are available from 18/05/2026
Have previous customer support experience (a plus)

Recruitment Process

Record

📌 German Banking Support Specialist (España)
🏢 Business Intelligence Sales Consultants
📍 España