About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in the European recruitment and BPO sector, we specialize in facilitating career-defining opportunities that prioritize excellence and professional growth.
Job Overview
We are seeking dedicated professionals for the Czech Speaking Customer Experts for Mercedes-Benz position in Greece, representing one of the most prestigious names in the automotive industry. This is a unique opportunity to provide premium support while enjoying the Mediterranean lifestyle through our high-end recruitment programs for jobs in Greece.
Key Responsibilities
Act as the primary point of contact for Mercedes-Benz vehicle owners, providing expert guidance and solutions.
Manage technical inquiries and service requests with a focus on maintaining the luxury standards of the automotive brand.
Provide information regarding vehicle features, dealership services, and maintenance schedules to ensure a premium customer experience.




Handle high-volume inbound communications via phone, email, and chat with precision and professional etiquette.
Accurately document customer interactions within our CRM to support brand excellence and operational efficiency.
Collaborate with internal automotive teams to resolve complex cases and escalate technical issues when necessary.
Maintain comprehensive knowledge of the latest vehicle technology and automotive market updates.
Native or fluent Czech (spoken and written).
Valid EU passport or work permit for Greece.
A passion for the automotive industry and high-end customer service.
Excellent communication and problem-solving skills, perfect for those seeking Czech-speaking jobs.
Ability to thrive in a remote work environment while remaining connected to our vibrant team culture in Greece.
Previous experience in customer support is highly advantageous, particularly within the luxury good

📌 Czech Speaking Customer Experts for Mercedes-Benz (España)
🏢 Mercier Consultancy Group
📍 España