About the role
LAAGAM is an independent fashion brand based in Barcelona. As our store network and retail team grow, the volume of people administration, recruitment and employee-relations work is growing with them.
We are looking for a hands-on freelance Retail People Operations Specialist to support the day-to-day management of our store teams. This is a practical role: keeping contracts and payroll inputs on track, following up on schedules and leave, supporting recruitment and helping managers handle employee issues properly.
You will work closely with our Retail team, store managers, Finance and our external payroll and labour advisers. The role is designed for someone who already understands the reality of retail teams and can bring order, follow-through and sound judgement to recurring people operations.
Retail people administration
Coordinate hires, terminations, contract changes, renewals and probation-period follow-up with the relevant internal and external partners.
Keep employee records and documentation complete, signed and up to date.




Collect and validate monthly payroll inputs, including new starters, departures, variable pay, absences and other incidents, before sending them to Finance and the payroll provider.
Maintain a reliable view of holidays, sick leave, other absences and leave requests.
Support store managers with schedules, working calendars, shift changes and time-related incidents.
Apply the relevant retail collective agreements in day-to-day processes and escalate cases that require legal review.
Coordinate occupational risk prevention (PRL) across all stores with our external prevention service and ensure compliance with the applicable requirements.
Employee relations and manager support
Be the first operational People contact for store and area managers.
Help managers handle performance, conduct, attendance and team-conflict cases with clear documentation and follow-up.
Coordinate with our external labour adviser when a case requires sp

📌 Retail People Operations Specialist (Madrid)
🏢 LAAGAM
📍 Madrid