About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities, making us the partner of choice for professionals seeking the best jobs in Bulgaria and beyond.
Job Overview
We are currently seeking a passionate gaming enthusiast for a Czech Speaking Player Support Specialist position in Bulgaria to join a world-class Gaming & Esports client. This is a unique opportunity to elevate the player experience and contribute to the growth of a general gaming powerhouse while enjoying a vibrant career abroad.
Key Responsibilities
Provide high-quality technical and account support to players via chat, email, and social media channels.
Represent our premium Gaming & Esports brand with professionalism and deep product knowledge.
Troubleshoot in-game issues, payment queries, and account security matters for Czech-speaking users.




Collaborate with internal teams to provide feedback on player trends and common community pain points.
Ensure all interactions maintain the high service standards expected in the competitive gaming industry.
Maintain accurate records and documentation of all player interactions within the CRM system.
Participate in ongoing product training to stay updated with the latest gaming releases and features.
Native or fluent Czech (spoken and written).
Valid EU passport (mandatory).
A genuine passion for the Gaming & Esports industry and current gaming trends.
Excellent communication and problem-solving skills, perfect for those seeking Czech-speaking jobs.
Availability to work in Sofia for this Czech Speaking Player Support Specialist position in Bulgaria.
Previous experience in customer service or community management is considered an advantage.
What We Offer
Competitive Monthly Salary
Fully Paid Training
Health Insurance
Fully Paid Relocation Package (flight, transfer,

📌 Czech Speaking Player Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España