German-Speaking Account Manager – Customer Success & Optimization
Location: Barcelona, SpainWork Model: Office-based (with potential future hybrid model)Schedule: Full-time, 39 hours/weekSalary: €30,000 gross/yearPerformance Bonus: Up to €3,500 gross/yearRelocation Support: Available for candidates relocating from outside Spain
About the Role
We are looking for a German-speaking Account Manager – Customer Success & Optimization to join a dynamic team in Barcelona within the property & hospitality sector.
In this role, you will focus on client retention, account optimization, and growth by building strong relationships and delivering value-driven solutions.
If you are performance-oriented and passionate about customer success, this could be your next career step.
Key Responsibilities
Account Optimization & Retention
Manage relationships with newly onboarded and existing clients
Proactively address client needs to improve satisfaction and sustainability
Provide tailored account optimization strategies
Strengthen long-term partnerships and drive retention




Use CRM and customer success tools to manage and track accounts
Meet or exceed outreach and engagement KPIs
Manage a pipeline of high-value accounts with growth objectives
Act as the Voice of the Customer (VoC) to support product/process improvements
Collaborate with sales teams, program managers, and stakeholders
Stay up to date with industry trends and tools
Participate in ongoing training and professional development
Requirements
1–2 years of experience in Customer Success, Account Management, or similar client-facing roles
BA/BS degree or equivalent practical experience
C2 level of German
Strong communication, relationship-building, and problem-solving skills
Proven ability to meet or exceed performance targets
Strong organizational skills and ability to manage multiple accounts
Experience with CRM platforms (e.G., Salesforce or similar tools)
Background in hospitality, property management, or related industries
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📌 German-Speaking Account Manager – Customer Success (Barcelona)
🏢 Lingo-nova
📍 Barcelona