About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading brands across Europe. We specialize in sourcing candidates for high-impact roles, ensuring that our professionals find not just a job, but a career-defining experience in the heart of Europe’s most dynamic markets.
Job Overview
We are currently seeking an enthusiastic professional for a Polish Speaking Fitbit Customer Support Specialist position in Bulgaria. This role is a unique opportunity to join the thriving Fitness & Wellness industry, where you will provide expert assistance to users of the world’s leading wearable health technology.
Key Responsibilities
Deliver exceptional customer support to Polish-speaking users of Fitbit devices and software applications.
Troubleshoot technical issues related to health tracking, sync connectivity, and wearable device performance.
Advise customers on fitness goals, heart rate monitoring features, and overall wellness ecosystem integration.




Maintain high levels of customer satisfaction by resolving inquiries through email, chat, and phone channels.
Stay updated on the latest developments within the Fitness & Wellness industry to provide accurate product information.
Contribute to the success of our client by meeting quality benchmarks and key performance indicators.
Participate in collaborative team sessions to optimize support strategies for the Polish market.
Native or fluent Polish (spoken and written).
Valid EU passport (mandatory).
Passion for health, technology, and the Fitness & Wellness industry.
Strong problem-solving skills and the ability to explain technical concepts clearly to end-users.
Availability for an on-site assignment in Sofia, Bulgaria.
Previous experience in customer service or support roles is highly preferred for this Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
What We Offer
Competitive Monthly Salary.
Fully Paid Tr

📌 Polish Speaking Fitbit Customer Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España