About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with industry-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.
Job Overview
We are seeking a passionate individual for the Polish Speaking Fitbit Customer Support Specialist position in Bulgaria to join our dynamic team in the thriving Fitness & Wellness industry. This is one of the most exciting Polish-speaking jobs currently available, offering you the chance to support general users in achieving their health goals while enjoying a high-quality lifestyle among our growing international community.
Key Responsibilities
Provide world-class customer support to Polish-speaking users regarding their Fitbit wearable devices and wellness ecosystem.
Troubleshoot technical issues related to fitness tracking, heart rate monitoring, and application synchronization.




Educate users on how to maximize their wellness journey using Fitbit’s suite of health features and data insights.
Maintain high levels of customer satisfaction by delivering professional, empathetic, and efficient service in the Fitness & Wellness sector.
Document user interactions accurately to assist in the continuous improvement of product performance.
Act as a brand ambassador for Fitbit, promoting a culture of health and active living.
Collaborate with internal teams to resolve complex technical concerns and hardware inquiries.
Native or fluent Polish (spoken and written).
Valid EU passport (mandatory).
A strong interest in the Fitness & Wellness industry and a passion for technology.
Excellent communication skills with a customer-centric mindset.
Ability to work on-site in Sofia, as this is a key Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
Proficiency in English for corporate training and documentation purposes.
What

📌 Polish Speaking Fitbit Customer Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España