Mobile Solutions Support Engineer Madrid, Spain | Hybrid Integral Mobile & Telecom Solutions Keep critical mobile solutions running. Solve complex problems. Build better platforms. Are you passionate about technology, engineering and solving complex technical problems ? At Valid , we are looking for a Mobile Solutions Support Engineer to join our Operations & Support team within Mobile Solutions , based in Madrid. You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions , collaborating closely with Development, Product, Release and Global Support teams. This role combines:
Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations Importantly, this is not simply a ticket-based support role . You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms. ? What will you do? Provide L2/L3 technical support and troubleshooting across products and production services.



Investigate incidents, analyze logs and perform root-cause analysis . Monitor production environments and identify performance, availability and reliability issues. Develop and maintain operational tools using technologies such as Python, Java, Perl and Shell scripting . Support software deployments across staging and production environments . Troubleshoot connectivity and application issues using TCP/IP and protocol-tracing tools . Work with Linux/Unix, SQL, databases, JBoss/Wild Fly, XML, SOAP and web services . Support environments involving AWS, high availability, load balancing and clustering . Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up. Participate in on-call activities , provide on-site support and travel internationally when required. Take ownership of assigned products, platforms or technical components. ? What are we

📌 Mobile solutions support engineer (Vitoria-Gasteiz)
🏢 Valid
📍 Vitoria-Gasteiz