Mobile Solutions Support Engineer

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Madrid, Spain | Hybrid

Global Mobile & Telecom Solutions

Keep critical mobile solutions running. Solve complex problems. Build better platforms.
Are you passionate about

technology, engineering and solving complex technical problems ?
At

Valid , we are looking for a

Mobile Solutions Support Engineer

to join our

Operations & Support team within Mobile Solutions , based in Madrid.

You will work in a hands-on engineering environment supporting our

Trusted Connectivity solutions , collaborating closely with Development, Product, Release and Integral Support teams.
This role combines:

Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations

Importantly,

this is not simply a ticket-based support role . You will investigate complex issues, identify root causes, support deployments,



develop operational tools and contribute to improving the reliability and efficiency of our platforms.

What will you do?

Provide

L2/L3 technical support and troubleshooting

across products and production services.
Investigate incidents, analyze logs and perform

root-cause analysis .
Monitor production environments and identify performance, availability and reliability issues.
Develop and maintain operational tools using technologies such as

Python, Java, Perl and Shell scripting .
Support software deployments across

staging and production environments .
Troubleshoot connectivity and application issues using

TCP/IP and protocol-tracing tools .
Work with

Linux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services .
Support environments involving

AWS, high availability, load balancing and clustering .
Collaborate with global teams and customers during technical incidents and ensure appropriate communi

📌 Mobile Solutions Support Engineer (Castro Urdiales)
🏢 Valid
📍 Castro Urdiales