Become our Customer Service RepresentativeDo you have strong communication skills, a proactive attitude, and a passion for customer service?

Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Your daily tasks will include:
- Attending calls and responding to emails from clients and dealerships.
- Following up with customers until their inquiries are fully resolved.
- Making reminder calls and following up on incidents to achieve maximum satisfaction.
- Updating databases, drafting reports, and creating summaries.

We are looking for you if:
- You have a C1 level of English and are fluent in French.
- You are available full-time.
- You are a great communicator: You know how to speak with people, both on the phone and through written messages, and you love making connections.
- You are detail-oriented & organized.
- Experience is a plus You've worked in customer service, sales, or any people-focused role before, that's even better

What we offer:
- Permanent contract from day one.
- Salary: €20,000 gross per year.




- You will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at Calle de Albasanz, 15, 28037 Madrid.
- Be part of a great team of professionals in an internationally consolidated company.
- Gain a general vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.
- Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).
- 23 working days of vacation per year, as stipulated by the collective agreement.
- Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.
LI-Hybrid
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal character

📌 Customer Service Representative (Madrid)
🏢 Msxinternational
📍 Madrid