ABOUT US:Cigna Corporation is a integral health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance - directly to individuals and through employers and intermediaries. Cigna's mission is to help our customers improve their health, well-being and sense of security.YOUR MISSION:Critical analysis and processing of claims for medical expenses within the fixed turn around time.KEY AREAS:Claims processing:Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.Accurate data input to the PC and mainframe applications.Positioning himself/herself analytically and critically in the context of cost management and in respect of existing working methods.Following up his/her own workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.Participate efficiently in processing the flow of claims:



inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.In relation to other positions:Providing accurate communication about a dossier to the interested internal employee.Tracking irregularities in procedures and highlighting these to the Supervisor.Raising problems or sensitivities with your superior.Participating actively in an agreeable and amicable atmosphere.SKILLS AND KNOWLEDGE:Education Level:Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).Specific Knowledge:Required language for the role. Any other language is a plus (Spanish, Italian, Portuguese, Greek, German, Dutch & French)Active knowledge of English.Skills:Skillful in taking decisions: takes the right action on allocated files based on the available information.Skillful with numbers: likes

📌 PSO Claims Representative (Madrid)
🏢 Cigna
📍 Madrid