AIS Quality & Service Improvement Specialist

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- Make a direct impact on National Aviation Safety
- Work with advanced systems in a high-performing team
- Full-time permanent opportunity based in Canberra, Brisbane or Melbourne

Summary
We are now seeking a Quality & Service Improvement Specialist to join our AFPD & AIM (Airspace and Flight Path Design & Aeronautical Information Management) unit - a high‑performing, regulated operational environment dedicated to safety, accuracy and continuous improvement.

The Organisation
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports. Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island.



This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world. We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team
As a Quality & Service Improvement Specialist, you will play a vital role in ensuring Airservices continues to meet key ICAO, CASA and ISO regulatory requirements. You will help strengthen our quality management practices, support accreditation and cert

📌 Quality and Service Improvement Specialist (Vic)
🏢 Airservices Australia
📍 Vic