IS Service Manager:
At ABB, we are dedicated to addressing integral challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.:
This position reports to:
IS Manager
Your role and responsibilities:
In this role, you will have the opportunity to build and provide specific, end-to-end Information Systems (IS) solutions/services within the defined scope. Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, IS Operations team members, and external third-party IS service suppliers in a “core and flex model,” as advised. You will also showcase your expertise by providing consultation, input, and resolution for any incident, change, or project which has/might have a major impact on the relevant IS solutions/services. The work model for the role is: #LI-hybrid This role is contributing to the local Motion IS in Madrid - Spain.
Main stakeholders are all local business for Spain and Portugal. You will be mainly accountable for: - Delivering an IS service/support for the appropriate domain or subdomain of an IS solution to the relevant customer group, ensuring execution of requirements within budgeted costs and time schedule. - Supporting the installation/management/maintenance/optimization of internal and cross-functional processes related to IS service build or IS service delivery for the domain. - Managing assigned budget, if any, effectively and delivering activities within agreed schedules and costs. - Assisting in major incident & critical situation resolution. You will join a dynamic, talented, high performing team with a great work environment team, where you will be able to thrive.
Qualifications for the role:
- You are highly skilled in network management tools, telephony systems and printer technologies and the IT s
📌 Is Service Manager (Madrid)
🏢 Abb
📍 Madrid