About TOPDON

Founded in 2017, TOPDON is a rapidly growing integral leader dedicated to cutting-edge automotive diagnostic and repair equipment. We are committed to anticipating future industry trends, particularly in the electrification and battery technology space, to deliver the best solutions to our customers worldwide.

With operational hubs in Shenzhen, Changsha, Changde (China), and New Jersey (USA), we are a truly international team.

The Opportunity:TOPDON Europe

Established in 2022, TOPDON Europe is the core subsidiary driving our expansion across the continent. This role is targeted at the dynamic European automotive diagnostics market, covering car diagnostic scanners, commercial and home EV chargers, professional battery tools, and specialized equipment.

Key Responsibilities
- Order Management: Receive and process all orders and quotations via the EDI system (SPS). For manual orders or EDI errors, you will perform high-speed, accurate data entry into Odoo.
- Data Integrity & Verification: Conduct "Sanity Checks" on every order: verify that SKUs, Part Numbers,



and Prices match the customer’s Purchase Order exactly.
- Primary Customer Contact: Act as the first point of contact for customers regarding order processing. Provide proactive status updates, tracking information, and manage basic inquiries.
- Compliance & Validation Prep: Prepare all approved quotations for the final 2-tier validation (Sales & Logistics). You will ensure all "Master Data" is perfect, including:
- Accurately assigned Payment Terms.
- Updated Customer and Warehouse information.
- System Monitoring: Daily monitoring of the SPS Commerce platform to ensure automated orders are flowing correctly; manually intervene when system errors occur.
- Logistics & Returns (RMA):
- Work with the warehouse on shipping logs and tracking incoming/outgoing POs.
- Manage the RMA (Return Merchandise Authorization) process, contacting customers for returns and coordinating with HQ on defective products

📌 Order Processing Clerk (Barcelona)
🏢 Topdon Europe
📍 Barcelona