100% immediately or by arrangement
- Client Lifecycle & Business Support Manager:
As a Client Lifecycle & Business Support Manager at Incore Corporate Services in Madrid (Spain), you will work very closely with Business Support and Client Relationship & Sales (CRS) coworkers in Switzerland.

You will be supporting our teams with customer documentation, onboarding processes, and compliance-related tasks. You will be responsible for ensuring all procedures meet internal and regulatory standards while providing operational support to the Business Support and Client Relationship & Sales (CRS) teams.

You will report directly to the Head Business Support and you will be responsible for the timely and efficient execution of assigned tasks, like;
- First line of defense in customer onboarding in the Brokerage & General Custody, Payment Services and Digital Asset Services business areas
- Supporting Relationship Managers and Sales Managers of the Client Relationship & Sales (CRS) team with various daily administrative tasks.



Conducting periodic customer reviews in accordance with internal guidelines
- Creation of digital customer dossiers in compliance with internal guidelines and formats; managing all required forms and documents
- Preparation of KYC documents for existing and new customers
- Operational activities in the area of onboarding / change of circumstances, different types of customer screenings fulfilling all compliant needs and required due diligence

To be successful in this role, you will have:
- a Bachelor's degree in Business, Banking, Law, or a related field (higher education is an advantage).
- 3-5 years of experience in banking, particularly in customer onboarding, due diligence, or compliance
- Familiarity with corporate or B2B banking is a plus.
- strong knowledge of due diligence, customer documentation and KYC processes.
- Fluency in English is required; Spanish is preferred but not mandatory. German or any additional language is an asset.

We offer y

📌 Client Lifecycle (Madrid)
🏢 Incore Bank
📍 Madrid