About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact roles, including exclusive French-speaking jobs, to ensure excellence in general customer experience.
Job Overview
We are currently seeking dedicated professionals for the French Speaking Transportation Customer Experts position in Greece. In this vital role, you will act as a key point of contact for international clients, ensuring seamless service within the fast-paced transportation industry while enjoying a world-class career experience in one of Europe’s most beautiful destinations.
Key Responsibilities
Provide high-quality support to customers regarding transportation logistics, bookings, and inquiries via phone, email, and chat.
Manage client expectations effectively by delivering professional solutions for complex transportation and transit-related issues.




Maintain detailed logs and documentation of customer interactions to ensure quality service standards in the transportation sector.
Collaborate with international teams to optimize service delivery and streamline transportation processes.
Utilize advanced industry software to manage schedules, routes, and customer accounts with precision.
Resolve urgent operational matters, ensuring customer satisfaction remains at the forefront of every transportation service interaction.
Contribute to the continuous improvement of service protocols through valuable customer feedback.
Native or fluent French (spoken and written).
Professional proficiency in English.
Valid EU passport (mandatory).
Prior experience in the transportation, logistics, or customer service sector is highly preferred.
Strong problem-solving skills and the ability to work in a dynamic, fast-paced environment.
Passionate about delivering exceptional service within the competitive transportatio

📌 French Speaking Transportation Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España