Job Description
Just imagine bringing joy to millions of LEGO fans around the world. Now make it real.
As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season.
Thats right, helping LEGO fans is our superpower, and we love it Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.
Are you ready to inspire the builders of tomorrow?
If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply
About the Role:
This is a fixed term contract until31st January 2027 , with several possible start dates between June and September.
As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season.
We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%.



Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support.
We also offer Best of Both our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training.
We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, were crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable
Why youre the perfect match
If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team Youll bring energy, compassion, and fluency in English and German.
What youll be doing
- Respond to consumers in both English and German - spoken and written.
- Engage with consumers via phone and email. Handling a r

📌 Customer Service Advisor (España)
🏢 The Lego Group
📍 España