JOB TITLE: Team Member (TM) - Service Champion
SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)
STATUS: Non-Exempt
BASIC PURPOSE
A Team Member is someone who enjoys people and is excited about working on a winning team They come to work with a Positive, Can-Do Attitude Every day

MAJOR RESPONSIBILITIES
As a brand ambassador, assist in creating lifelong connections with customers.
Provide exceptional customer service at all times.
Ensure accuracy while processing payments and inputting orders.
Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
Maintain a clean and safe work environment.
Follow all company policies and procedures.
Maintain a professional appearance.
BENEFITS
DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
Live Mas Scholarship Program




Employee Referral Program
Education Benefits: GED reimbursement, free second language education, etc.
DailyPay: Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they p

📌 Taco Bell Team Member-Service Champion (Santa Ana)
🏢 Taco Bell
📍 Santa Ana